GotMineHelp & support

Privacy Policy

Last updated October 11, 2026

This page describes GotMine’s current service and practices. Other payment providers have their own terms and privacy policies. For questions, contact support@gotmine.net.

What GotMine does

GotMine is a shared-expense planning and payment-tracking service. It helps organizers and participants coordinate household bills, trips, gifts, and events. Shared contributions are sent directly to the designated organizer or bill recipient through external payment methods; GotMine records reported and confirmed amounts.

Information we collect

Account details can include your email address, display name, authentication identifiers, and information you provide when registering. Shared-plan records can include participant names and emails, invitation tokens, bill names and amounts, due dates, shares, payment-option links or QR images, payment-report references, confirmations, and associated activity or notifications.

Our hosting and authentication services can also process device details, log records, security information, and basic usage data needed to operate and protect the service.

How we use the information

We use information to authenticate users, operate groups and household bills, send invitations or notifications when enabled, calculate balances, document payment reports, provide support, prevent misuse, and troubleshoot problems. We may use aggregate information to improve the service.

Who can see information

Organizers and participants with access to a plan can view relevant group information, schedules, and payment statuses according to their role. Bill recipients may see reports related to payments sent to them. Do not enter confidential bank credentials, Social Security numbers, or full card information in plan titles, notes, references, or payment instructions.

Service providers and external payments

Our infrastructure and authentication are supported by hosting/database providers, including Lovable Cloud and Supabase. Stripe may process GotMine access fees. When you open a PayPal, Venmo, Cash App, or other external payment option, that service handles the money and applies its own privacy policy and terms. GotMine does not receive or store the full card or bank credentials you provide to those payment providers.

Storage, security, and retention

We use account authentication and access controls designed to keep plan data limited to authorized participants. No online service can promise absolute security. Records may be retained while accounts and plans are active and afterward as needed for security, dispute resolution, and legal or financial recordkeeping. We will evaluate deletion requests against those obligations.

Your choices and requests

You can update some plan or account details through GotMine. To ask about your information, correct it, or request account/data deletion, contact support@gotmine.net. We may need to verify your identity and may not be able to delete information that other plan members need as part of their records or that we must retain.

Changes and contact

We may revise this policy as the service changes. The revised date will be displayed on this page. Questions can be sent to support@gotmine.net.